General Steel Products FAQs

General Steel Products FAQs

How can

we help you?

General Steel Products FAQs​

Do you only sell to large companies?

No, Macsteel services all customers regardless of the size of their company

What are delivery lead times?

In the past, Macsteel relied on efficient service, but can no longer rely on next day delivery. Macsteel has been forced to find other suppliers, but are embracing newer technology, and in the process has experienced longer lead times in the process of delivering superior performance.

What are the call wait times?

Contact cannot be made with the sales team at Germiston South. It can take up to 15 minutes to contact a sales person.

Must you purchase from Macsteel when you prefer dealing with Express stores?

You can buy from Express outlets, but they are not geared for high stockholding and have limited credit facilities to accommodate large customer requirements. Macsteel’s new logistics model, with dedicated delivery schedules will ensure service to outlying regions is to your satisfaction.